Orders arrive within 7 business days of your order being placed. You'll receive a tracking number by email when it ships.

Under Taiwan's Consumer Protection Act, you have a 7-day inspection period. Items must be unworn, unwashed, with tags and packaging intact. Return shipping within this period is covered by us.

No. The inspection period is for examining the item, not wearing it. Items worn outdoors, washed, or showing signs of use cannot be returned.

Email us with your order number and refund details. Refunds are issued within 5–7 business days of us receiving the item.

Contact us within 7 days with your order number and a photo. We'll arrange a replacement or full refund, with all shipping covered.

Each product page includes a size chart in centimetres. If you're between sizes, size up. Email us your height, weight, and usual size and we'll help.

Apparel: machine wash cold inside out, use a laundry bag, line dry in shade, do not tumble dry or iron.

Cap: hand wash cold, do not soak, reshape and dry flat in shade.